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A. Erwin Photographe
Shipping Policy

Order Processing Time:

IN-STOCK items:

  • Orders received Monday – Friday before 12pm CST usually ship the same day.
  • Orders received Monday – Thursday after 12pm CST usually ship the next day.
  • Orders received Saturday, Sunday or after 12pm CST on Friday usually ship the following Monday.

Order Tracking:

You will receive an email with your invoice and order tracking number the evening your order ships

These additional emails are sent from the email address: To ensure you receive this very important information, please add us to your address book so the information doesn't land in your Bulk or Spam folders.

Shipping via FedEx:

A. Erwin Photographe is proud to offer FedEx delivery service for all orders in the United States, except in the rare circumstance that FedEx does not deliver to the address you provide. For complete details, please visit

If FedEx does not deliver to your address, please contact us and we will be more than happy to arrange an alternate shipping service for you.

If you have your own FedEx account number and would like us to use it, please enter your account information in the comment section during checkout. We will subtract the shipping charge from your total when we process your order

FedEx Shipping Options:

         Option Time Frame Location Type
  FedEx Home Delivery® 5 – 7 days, delivered Tuesday – Saturday Residence only
  FedEx Express Saver® 3 business days Business or Residence
  FedEx 2Day® 2 business days Business or Residence
  FedEx Standard Overnight® Next business day Business or Residence


FedEx Signature Requirement:

For your security, FedEx requires a signature at the time of delivery for orders of $500 or more. Please select a delivery address where you can sign for your package when it arrives. FedEx will obtain a signature in one of three ways:
  •   From someone at the delivery address.
  •   From a neighbor, building manager or someone at a neighboring address.
  •   The recipient can sign a FedEx door tag authorizing release of the package without anyone present.

FedEx Delivery to PO Boxes:

FedEx does not deliver to PO Boxes at a US Post Office. However there are some instances where your physical home address is a PO Box combined with your street name. This is usually found in very remote areas of the United States. If this is the case with your address, please enter the PO Box and street name in the ‘Ship to:’ field. For example:
 John Smith
  PO BOX 19
  Granny Smith Road
  Big Tree, VA 55555



International Shipping

We are very sorry we no longer offer international shipping. We only ship within the United States.

If you receive the wrong item or a damaged item:

Please notify us within 7 days of receiving your shipment. Email: or call us at 214/437-7718, and we will make arrangements to send a replacement promptly.





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